Shipping
Enjoy complimentary 2-day shipping on all orders within the United States through USPS. Please be aware that Soulset Jewelry cannot be held responsible for lost items once they have been declared delivered by the delivery service.

Every piece of Soulset Jewelry is meticulously handcrafted in Downtown Los Angeles (DTLA). Please note that each order is made-to-order, and there is a processing time of up to 5-10 business days before it is shipped

 

Returns
Due to the nature of our made-to-order designs, a 20% restocking fee applies to all returns. Alternatively, there is an option for a 10% restocking fee, with the remaining amount issued as store credit. Returns must be initiated within 5 days of delivery, and the items must be returned in the same condition as received. Please note that refunds may be denied if the item is received damaged. Buyers are responsible for covering the return shipping costs. Soulset Jewelry is not responsible for reimbursement or compensation if return packages are lost, stolen, or mishandled. For further details, please reach out to us for assistance.